Lisa Davis is the Global Head of Enterprise Services within Citi’s Treasury and Trade Solutions business and is responsible for the delivery of best-in-class enterprise platforms in billing, core banking, Client Relationship Management, as well as business and process transformation in data management and digitization. She leads TTS’ Data Insights and Artificial Intelligence roadmap which includes a Big Data strategy, machine learning data science and visualization of client insights.
She was previously Creative Director, Senior Partner at OgilvyOne, where she and her partner managed a large creative group working on brands like IBM, Merck and People PC. She was with Foote Cone Belding for 10 years working on Citibank, AT&T, Kraft, USPS and Marriott. She also spent time at Ogilvy and started her career at a small boutique brand shop.
Previously, Ms. Davis was Senior Program Manager in the Transaction Services Program Management Office. In this role, Ms. Davis led teams responsible for the rollout and implementation of global enterprise wide projects, process re-engineering initiatives and large multi-faceted, multi-regional client deals. Ms. Davis established program management discipline across businesses and functional areas within Transaction Services, implemented governance and communication models as well as risk management to ensure the delivery of end to end solutions across the Enterprise and for Clients.
Ms. Davis joined Citi in 1999 in the New York offices of Smith Barney as an Assistant Vice President in General Services, responsible for executive dining, conference services and special event planning. Through various talent development and mobility initiatives Ms. Davis was asked to move from General Services to Global Transaction Services to help kick-off a global effort establishing and implementing a metrics driven process to institute and track best practices within regional customer service centers.
Prior to joining Citi, Ms. Davis was employed with Sodexho Management as Senior Operations Manager and Special Events Director at Marriott Management Services. She is a veteran of the United States Air Force.
In addition to her current responsibilities Ms. Davis is currently chair of the Diversity Operating Committee for Citi’s Treasury & Trade Solutions business in North America and is also a member of the Citi PRIDE Affinity Steering Committee.
Ms. Davis received her M.B.A from Baruch College Zicklin School of Business and her Bachelor’s degree from Long Island University in Sociology and Anthropology.