Registration Troubleshooting
Having trouble registering for classes? Start here, then check the FAQ below if your question isn’t answered.
Quick Fixes
I’m a new family and don’t have an account yet.
Create an account first, then come back to this page to select classes. We highly encourage parents and guardians to register on behalf of their student — this ensures the information we’re collecting is accurate and helps us communicate with you easily moving forward. Create a new account →
I’m a returning family and forgot my email or password.
Do not create a new account. Log in using the navigation bar at the top of the page. If you’re still having trouble, call us at (212) 926-4100 or email info2@hsanyc.org.
A class I want is labeled “readonly” and I can’t select it.
This means this is an advanced class requiring instructor approval. Email info2@hsanyc.org for admission to these courses.
I’m not sure which classes to register for.
Classes are organized by grade level. Register your child based on the grade they’re entering in the fall.
I’m having a hard time registering in general.
Email info2@hsanyc.org and our team will help you sort it out.
Choosing the Right Dance Class for Your Child
New to dance?
Beginner-level classes are for elementary-age students, and most run on Saturdays — a great option if you’re looking for a once-a-week, recreational experience. If your family wants the full HSA experience, we encourage taking multiple classes across the year; that’s where students tend to see the most growth.
Registering a teenager?
We don’t offer many beginner classes designed specifically for teens. If your teen is starting at a beginner level, they should know they may be placed in a class with younger students.
Not sure which style to start with?
- Ballet — builds alignment, flexibility, and musicality; the foundation for almost everything else we teach, and a great first class.
- Hip Hop or Tap — for students who want something more upbeat, rhythmic, and fast-paced.
- Acro — one of our most popular classes; students learn the basics of tumbling and acrobatics alongside dance.
- Broadway (Jazz) — teaches the foundations of jazz technique.
- Horton Technique — a form of modern dance for students ready to branch out.
- Afro-Caribbean — for students interested in rhythmic dancing, syncopation, and polyrhythmic training.
HSA is a ballet-focused, college-preparatory program, so we especially encourage ballet for students with college dance ambitions — most college dance programs require ballet training.
Choosing between Recreational and Pre-Professional tracks?
Recreational Level
1–2 classes per week, for students who want to dance for fun at a relaxed pace.
Pre-Professional Training Level
3–5 classes per week across multiple techniques, with ballet and Horton as the foundational classes. Entry requires an audition or assessment.
Still not sure where your child fits?
Reach out to schedule an assessment — assessments happen year-round, so there’s no need to wait for a specific registration window. See the Student Placement page → (link needed)
Step-by-Step: How Registration Works
New families: create an account on the login page. Returning families: log in using the navigation bar at the top of the page.
Browse course listings by clicking a course group on the left, or click “View all” to see everything at once.
Found the class you want? Click Register Now next to the date and time that works for you; this adds it to your cart.
Click Continue Shopping to add another class, or Checkout to pay your registration fee and tuition.
Frequently Asked Questions
When do Fall Semester classes begin and end?
- Semester 1: September 19, 2026 – February 2, 2027
- Semester 2: February 6, 2027 – June 21, 2027
When does registration open?
| Registration period | Dates | Deposit required |
|---|---|---|
| Early Bird (20% off) | 6/16/26 – 7/11/26, 11:59pm | 25% |
| Discounted (10% off) | 7/12/26 – 8/2/26, 11:59pm | 25% |
| Regular (no discount) | 8/3/26 – 8/28/26, 11:59pm | 25% |
| Late Registration | 9/19/26 – 9/25/26, 11:59pm | 50% |
Registration closes September 25 at 11:59pm.
How does Financial Aid work, and when can I apply?
Financial Aid for the 2026–2027 school year opens June 17, 2026, through our partner FACTS.
- Register for classes and pay your 25% deposit.
- Create a Financial Aid account with FACTS. Create an account → Note: any aid awarded is applied to your remaining balance after you’ve registered for a payment plan.
- Upload all requested documents, especially your 2025 tax return. If you didn’t file a 2025 return, note that in FACTS, or your application can’t be processed.
- Check your FACTS account regularly for updates and award letters.
I don’t qualify for FACTS, are there other options?
Yes. HSA partners with unions including 1199SEIU, TWU Local 100, and Culture for One; reach out to them directly to see if you qualify.
You can also look into NYSSSA, the New York State Education Department’s Empire State Arts Scholarship Program. Learn more → (link needed)
HSA also offers Additional Tuition Assistance for families who were denied aid through FACTS. This is first-come, first-served and only available after FACTS closes.
Are payment plans available?
Yes, we offer monthly payment plans, which require the 25% deposit to start. All plans must be paid in full by the end of each semester.
What is the cancellation policy?
- Students must attend the class they registered for unless other arrangements are made with Student Services.
- Once registered, the payer is responsible for full payment of all enrolled classes.
- To withdraw from a full-year or semester class, submit a written withdrawal request to info2@hsanyc.org within the first two weeks of the semester.
- Approved refunds are issued within 10 business days, by check or electronic funds transfer.
- A $100 administrative fee applies to all refunds/credits for full-year classes, no exceptions. The $25 registration fee is non-refundable.
- No refunds after the first two weeks of the semester, or two weeks after registration, whichever is later.
- Withdrawals due to severe illness or special circumstances may qualify for a partial refund or credit, with a physician’s note required for illness-related withdrawals.
Full details are in our Terms and Conditions → (link needed)
What does “Preparatory Track” mean, and how is it different from other classes?
A class labeled Preparatory Track is a more rigorous option for students looking to sharpen their skills in a specific discipline in order to apply to the Preparatory Program.
What is the Preparatory Program?
A highly selective, pre-professional scholarship program for students ages 10–18. It offers advanced training in music, dance, theatre, musical theatre, and visual arts on a mandatory schedule, preparing students for high-caliber professional training beyond high school.
How do I know which level to register my child for?
HSA classes are organized by grade level. Register based on the grade your child is entering in the fall.